Gemma Espineira, VP of Global Success at Decibel, talks with Felicia and Rachel about all things customer success– what it is, what it takes to thrive in the role, and why it’s such an important job, now more than ever! Oh yeah, and of course we geek out about bunches of random things. Links below! Quick links: Find Gemma on …
ASK SGO: How can we support our colleagues who observe Ramadan during COVID?
Ramadan Mubarak to those observing the month of Ramadan During this time, many Muslims around the world will be fasting from sunrise to sunset, praying, reflecting, and thinking of ways to gather as a community. This year community gatherings will look different since many of us are practicing physical distancing as best as we can. As a result, there are …
Podcast Episode 94: Creating Community with Erica Kuhl
Erica Kuhl was instrumental in building the Salesforce community from its infancy. Late last year she decided to take all of her incredible experience and share it with others so they could benefit. Erica drops some critical knowledge on what community means, how to grow community, what to focus on, and why it’s more important than ever. Quick Links: Erica’s …
How do we let employees go in a compassionate way?
I know this is a hard time, I know this is a difficult time, and I know that some companies, whether small or large, have to make certain decisions, such as letting some employees go. But the way we’re doing that is not okay. Let’s talk about how we could be doing better. Before you let someone go, explore all …
Supporting Our Colleagues During Times of Crisis Webinar Recap
This blog post is a recap of our webinar hosted on April 15th: Supporting Our Colleagues During Times of Crisis featuring Dr. Charmain F. Jackman, Dean of Health & Health Wellness at Boston Arts Academy. Get access to all of our diversity, equity, and inclusion webinars Dr. Charmain F. Jackman shared her wisdom and resources to help us think of …
Podcast Episode 93: Crushing COVID with Karina Popovich
Karina Popovich is a first year student at Cornell, but that barely defines her, as she’s also a serial entrepreneur (read, problem solver). She is a self-defined maker who is currently bringing together a community of other makers to create 3D printed face shields for health care workers on the front lines of the coronavirus crisis. An avid lover of …
2019 Diversity, Equity, and Inclusion Survey Results
SGO has provided programming in the diversity, equity, and inclusion (‘DEI’) space since 2017. In 2018, we conducted our first ever survey to assess how and what the Boston-area tech community thought about diversity and inclusion. Specifically, we wanted to hear from tech companies about what they were doing to respond to the increase in interest in diversity and inclusion, …
Why is diversity, equity, and inclusion more important in times of crisis?
How are we thinking and talking about the issues around diversity, equity, and inclusion in this new reality- in this new age of coronavirus that we find ourselves living through? I’ve seen an interesting shift in a lot of the partners and companies and clients that we’ve been chatting and working with. Some companies are really doubling down and putting …
We cannot go back to the way things used to be
The coronavirus that causes COVID-19 is not and will never be the great equalizer. At this point in time, many of us are aware that any crisis, particularly the one we are facing now, will not be the cause of inequities that already exist, but instead a magnifier that highlights our inequitable structures. Of course people all over the world …
Podcast Episode 92: Being Comfortable with the Uncomfortable with Cheryl Porro
It’s been almost two years (or, um, two millenia?) since we spoke with the lovely Cheryl Porro, founder of rth (pronounced earth!) labs, former CTO of Thrive Global, and former SVP of Technology & Products at Salesforce.org! We talk about the opportunities that present themselves during moments of change. For Cheryl, she was ahead of the curve, so we talk about how …